What is Heating Central? 

Heating Central is a leading group of heating and plumbing engineering companies throughout the UK, so we can help you find the right plumber or heating engineer for any job you require, from a standard boiler replacement to full central heating system and from simple boiler repair to full solar system installation. Given our size and geographical coverage, we can find an experienced and qualified local heating and plumbing engineer that is closest to you and can visit you at a convenient time for a free quote.

When you call us, you will be answered by one of our trained call centre staff (no automated phone systems), who will ask you a few questions about your specific requirement. They will understand the type of service and the most suitable plumber or heating engineer to allocate to the job. For example, some heating engineers specialise in combination (Combi) boilers, while others focus on other components of central heating systems.

Our call centre staff will arrange for an appointment time that is convenient for you, for the plumber or heating engineer to visit you to evaluate your specific need and provide a detailed quote. If you are satisfied with the quote, the heating and plumbing engineer will return to undertake the job as agreed.

All members on the Heating Central network have been vetted and confirmed to have the required certification and training to execute their jobs. For example CORGI certificate is required to undertake gas and boiler jobs. Accordingly, you can be assured that the plumbers and heating engineer sent to replace your boiler will be CORGI certified and trained to undertake the boiler replacement by the relevant boiler manufacturer.

Heating Central offer a wide range of services and is a customer focused experience. We focus on making sure you, the customer, get not only excellent service from us and our network members, but also the most appropriate solution to your heating and plumbing need. Our staff adopts high level professional standards, and will help you choose the best heating and plumbing solution.

If your boiler is making loud rumbling noises, we will promptly allocate one of our plumbers or heating engineers that specialises in this type of boilers, to review the situation and evaluate the most cost effective solution.

In many cases we find that installing a new high efficiency boiler is the most cost effective solution, as the savings can be up to 35% of your heating costs, thus covering the cost of the new boiler within a very short time. Our plumbers and heating engineers are your reliable authority on the most cost effective approach. They are fully trained and certified and yet extremely focused on the customer, and the customer’s satisfaction, as this is the underlying belief of the Heating Central network.